Common Game Issues November 01, 2022 23:25 Updated During your gameplay, you may encounter some game issues such as the following: A specific game will not launch/blank screen/error message displays Malfunction during gameplay Game features failing to work And others If you have encountered any of these issues, please follow our recommended troubleshooting steps below. If you have already completed the troubleshooting steps and the issue persists, please contact our customer service team. Malfunctions result in void In the event of a malfunction of the gaming software, all affected game bets are rendered void, and all affected bets are refunded. If you need any further assistance, please contact our customer service team.